contact person- mohd. khalid rasheedHow To Write Etsy Shop Policies |Tell Your Customers What to Expect From You
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Article by: Anna from The House of Mouse
A frequently overlooked part of an Etsy store is the policies section. Your store policies tell your customers what to expect from you. I am always sad when I see a store with no policies, because I know it is costing them sales. Customers look at your store policies to judge what kind of customer service you will offer; if there is nothing there they are likely to walk away.
Shop policies do not only help your customers but they also help the store owner stay consistent and have actions in place for certain situations.
You can find the page to edit your policies buy logging in to Etsy, click “your Etsy†and look for the “policies†link in the left hand column, click it.
Here are some things to consider when writing your store policies.
Welcome
You don’t need to put a lot of information here, any personal information you want to share can be put in your profile.